Customer Service Contractor - Inbound Calls & Chat Support for Fortune 500 Companies

Job description

Description

This position marks the beginning of your journey to contract with Omni. By joining our community of remote customer care contractors, you will gain exclusive access to view all open contracts. Omni supports a variety of clients, and independent contractors who qualify will deliver customer service by taking inbound phone calls, answering chat messages, and responding to emails for Fo
rtune 500 companies.

Compensation and Benefits
• Competitive pay for customer service tasks
• Flexible working hours to fit your schedule
• Work from the comfort of your home
• Access to a supportive community of contractors
• Opportunities for professional growth through training and resources

Why you should apply for this position today

This role offers a unique opportunity to work with prestigious Fortune 500 companies and to be part of a growing community of remote professionals. If you are passionate about delivering exceptional customer service and enjoy the flexibility of remote work, this position could be the perfect fit for you.

Skills
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Ability to handle multiple tasks simultaneously
• Familiarity with customer service software and tools
• Comfortable working independently in a remote setting

 

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Responsibilities
• Provide exceptional customer service through phone calls, chats, and emails
• Address customer inquiries and resolve issues promptly
• Maintain a positive and professional demeanor at all times
• Keep accurate records of customer interactions
• Collaborate with the Omni community for support and best practices

Qualifications
• Previous experience in customer service or a related field
• Strong organizational skills and attention to detail
• Ability to work effectively in a remote environment
• Reliable internet connection and necessary technology to perform tasks

Education Requirements
• High school diploma or equivalent
• Additional certifications in customer service are a plus

Education Requirements Credential Category
• High School Diploma

Experience Requirements
• 1+ years of experience in customer service or a similar role
• Experience in remote work is preferred

Why work in Atlanta, GA

Atlanta is a vibrant city known for its rich history, cultural diversity, and thriving economy. It offers a unique blend of Southern charm and urban sophistication, making it an attractive place to live and work. With a strong tech and business presence, Atlanta provides numerous opportunities for professional development and networking.

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