Inside Sales Representative (Remote - Central or Eastern Region)

October 24, 2024

Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones.

Yelp was created to connect people with great local businesses. As an Inside Sales Representative (ISR), you'll be working directly with these local businesses to help them achieve their goals through Yelp's various advertising programs. You'll work with small business owners via phone to determine their needs and aspirations and customize every sale to help make those happen. We succeed when we help our clients grow their businesses.

Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for selling advertising space on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding monthly sales goals, consistently staying ahead of daily metrics, and handling rejection in stride. You'll experience all of this in a supportive virtual team environment with the added flexibility of a remote workspace.

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What you'll do:

Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls - this role is 100% phone based.
Your mission is to reach as many businesses as possible. You'll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce)
Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
Become an expert in Yelp's advertising solutions, and adapt product recommendations quickly to suit client needs - asking probing questions and overcoming customer objections and rejection will be critical to your success.
Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key!
Stay organized and manage your time effectively in order to complete your daily goals- you know that sales is a numbers game and you're here to win.

What it takes to succeed:

GED/HS Diploma and 2+ years of customer-facing experience OR;
Bachelor's Degree
No fear of the phone
General computer and email proficiency - we use Google Suite and provide a Macbook laptop
A work environment free of distractions
Ability to effectively prioritize tasks and manage independently without oversight
Must possess current US work authorization

What you'll get:

First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives
Year 2 on target earnings is $70k with top performers averaging $112k
Starting base salary of $37k plus uncapped commission
Available your first day: Full medical, vision, and dental
15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
Up to 14 weeks of parental leave
Monthly wellness reimbursement
Health Savings, Flexible Spending and Dependent Care accounts
401(k) retirement savings plan with employer match
Employee stock purchase plan

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity."

We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco)

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [redacted] or [redacted].

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

Inside Sales Representative (Remote - Central or Eastern Region)

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