Modern Work Sales Specialist

October 16, 2024

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. Microsoft is leading this evolution, enabling organizations to reimagine their business for success in this new era. With AI integration, physical Windows devices (as well as Cloud PCs) offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premise and remote work environments. Join us in helping organizations leverage AI to optimize workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.

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We are currently looking for passionate, experienced, and credible Modern Work Sales Specialist professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. In the Modern Work (MW) Specialists team, we are looking for sellers who are able to develop and win strategic opportunities that deliver end-to-end Modern Work thought leadership, drive significant customer value and enable transformational customer outcomes.

As a Modern Work Sales Specialist, you will engage in consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Frontline worker, Employee Experience, Teams Rooms and Phone, Next Generation Windows Experiences as well as Copilot opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your modern worker end-to-end expertise.

As a Modern Work Sales Specialist, you will specialize in one of the following categories: Modern Work, Employee Experience, or Surface. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Modern Work Sales Specialist, you will be a solution sales leader within our enterprise sales organization working with our most important customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

Sales Execution: You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions that proactively build a stakeholder network to accelerate and close Modern Work opportunities.
Business Value Selling: You will foster and expand Microsoft’s relationship with Customer Business Decision Makers. Hunt new Modern Work opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of Modern Work solutions.
Scaling and Collaboration: You will collaborate with a network of internal partners on the planning, orchestration and execution of Modern Work opportunities to cross-sell and up-sell.
Technical Expertise: You will initiate Modern Work Business and Information Technology Decision Makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal.
Sales Excellence: You will collaborate with partners and resources to plan for accounts, do compete plans and business analysis to pursue high-potential customers and manage Modern Work solutions across the territory.

There are three categories of specialists within Modern Work solution for which you may be considered:

Modern Work Specialist: Copilot, Remote Work, Security & Compliance, Teamwork, Insights, and Phone System to architect a solution by leveraging the Modern Work of Microsoft 365.
Employee Experience Specialist: Microsoft Viva, an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work.
Surface Specialist: Surface device and accessories portfolio.

Embody our culture and values

Qualifications

Required Qualifications

3+ years of technology-related sales or account management experience.
OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 2+ years of technology-related sales or account management experience.

1+ year of experience with Modern Work solutions like: M365, Teams, Surface or other similar technologies.

Preferred Qualifications

7+ years technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years technology-related sales or account management experience
- OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years technology-related sales or account management experience.
4+ years solution or services sales experience.

Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $85,300 - $146,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $111,700 - $161,700 per year.

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $106,100 - $185,400 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $144,000 - $203,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Modern Work Sales Specialist

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