operations continuous improvement manager, sr. - Roastery & Reserve (Hybrid - New York, NY)

October 24, 2024

Now Brewing – operations continuous improvement manager, senior #tobeapartner.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to the success of our Roastery & Reserve business by leading the implementation of current and existing programs.

As a operations continuous improvement manager, senior you will…

Provide shoulder-to-shoulder support to our Roastery & Reserve retail leadership teams. Consult with retail operations, to understand needs, gaps and existing problems to be solved.
Be a subject matter expert and consult with cross-functional teams to support strategic decision making relating to implementation and change management.
Problem solving - grasp the situation through business acumen, research and assessment including observing the retail store environment, gathering customer feedback and insights.
Implementation of new and existing programs - develop robust and detailed work plan for implementation of key initiatives including a change management approach.
Evaluate success of programs and initiatives, influence adjustments to projects or programs to continuously improve.
Culinary expertise – support the launch of all new promotions by training our in-store food leaders. Work with teams to refine quality standards and workflows.

Other Jobs You May Be Interested In

We’d love to hear from people with:

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Problem Solving based improvement
Demonstrated willingness to learn new things
Ability to obtain new knowledge and skills
Ability to influence others
Ability to communicate clearly and concisely both orally and in writing and presentation
Strong analytical skills; understanding of quantitative analysis
Structured Problem Solving Framework
Ability to manage multiple complex projects
Ability to lead, influence and consult cross-functionally
Ability to work creatively and deal with ambiguity

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the New York area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

operations continuous improvement manager, sr. - Roastery & Reserve (Hybrid - New York, NY)

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