As a Netflix Production Support team manager, you will play a critical role in managing a team of highly skilled technical support specialists. You will be the primary manager for a team of Netflix Production Support Specialists. You will contribute to our overall working environment and culture, where expressing your thoughts and sharing your feedback is a part of your every day. You will contribute to a growing a diverse and inclusive culture by encouraging an open minded and supportive environment. You will be expected to show strong leadership skills and partner effectively with our fellow cross functional teams and stakeholders to help drive your team to provide world class support, research, and innovative ideas that will shape the future of the technology Netflix studios utilize. You'll do this by managing a Netflix Production Support team (NPS) that is part of a global support team for our studio technology.