Project Hire/Internal Assignment Lead Technical Project Manager

Job description

“We Power the Magic!” That’s our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The Technology & Digital team is responsible for the end-to-end digital 
and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!

Other Jobs You May Be Interested In

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job

The Lead Technical Program/Project Manager will identify, plan and coordinate a set of related projects within a program, to manage their interdependencies in support of specific business strategies across the Commerce Technology Portfolio and Program. This role sits with the 3PO Team which is responsible for program/project technical project management, project financial management, and program strategy, partnering with Technology, Product, and Design to plan and deliver against our strategic objectives.

This is a 24 month Project Hire/Internal Assignment and is a hybrid role that sits in Orlando, FL.

Primary Responsibilities

Drives Program/Project deliverables
• Develops strategic planning and prioritization for S/VP portfolios with their leader(s) and Finance; establishes and refines deliverables for key finance milestones (Long Term Plan, Annual Capital Plan, Annual Operating Plan)
• Facilitates evaluation and alignment on the delivery of rationalized and prioritized S/VP program input to forecasts in alignment with key parameters (financial targets, ramp-up plans, project priorities etc.)
• Identifies risks and opportunities, taking a proactive approach to problem solve; shares reporting & insights with a point of view to make actionable recommendations to Executives on behalf of the Portfolio & Program Strategy team.
• Produces monthly expense and capital forecasts, roll-up each forecast by line of business for submission to Finance and/or other business leaders.
• Researches and provides cause of change for variances; delivers monthly/quarterly financial & portfolio updates.
• Maintains a continuous view of resource demand and capacity across the program; proactively partner with Tech & Digital leadership to plan for leveled resource allocation across development and sustainment activities.
• Ability to liaison / translate financials and objectives for T&D leaders, business partners, Finance, Sourcing & Procurement, etc. to tell the ‘story’ behind the numbers.
• Recommends prioritization and rationalization decision-making with leaders.
• Fosters & evolves partnerships and communication with leaders, Finance, and other related teams to collaborate across the projects for deliverables.
• Establishes & maintains an area’s Technology and Digital roadmap, partnering with the area leaders. Engages with a diverse set of team members and executive partners to gain an understanding of business strategies and align with Technology solutions.
• Partners with Technology & Digital leaders on product capabilities, understanding uncommitted and/or committed value

Undertakes program/project planning
• Identifies, plans, and coordinates a set of related projects within a program, to manage their interdependencies in support of specific business strategies
• Develops and implements long-term goals and objectives to achieve the successful outcome of the program
• Participates in the annual budgeting and operating plan to support the program
• Build strong business relationships in order to define strategic plans and product roadmaps

Manages execution of program/project
• Coordinates and facilitates delivery of program objectives
• Ensures timely completion of tasks, maintaining program schedule and target dates
• Leads and directs high-priority matrix projects, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams
• Conducts program meetings at leadership and/or executive director levels
• Develops and manages a project change control process as needed to ensure project team operates within the scope of change approval process
• Provides input and feedback to program team members
• Identifies and evaluates the risks associated with program activities and takes appropriate action to mitigate the risks
• Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated; reevaluates current resources to determine project resource surplus and shortfalls

Prepares and executes program/project communication
• Ensures all program/project stakeholders receive orientation and appropriate training in accordance with organizational standards
• Communicates with clients and other stakeholders to gain support for the program or specific projects, and to solicit input to improve the program
• Liaises with managers to ensure the effective and efficient program delivery
• Conducts regular program/project status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view
• Works collaboratively with development staff and support staff to maintain thorough knowledge of capabilities, and to ensure precise communications between project teams and stakeholders
• Creates program presentations and reports for executive leadership, program sponsors and stakeholders

Skills, Knowledge, Experience, Education, Licensure

Required Qualifications & Skills
• 7+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions
• Technical project management expertise for a global or national brand(s), working closely with technology, creative and user experience teams
• Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
• Ability to understand architectural and technical aspects of projects
• Excellent organizational, communication (written and verbal) and time management skills with attention to detail
• Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki
• Understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
• Experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
• Experience with budget tracking and complex cost-benefit analysis
• Experience managing and prioritizing projects within the program and working seamlessly with various teams and stakeholders in a matrix organization
• Experience working in a team-oriented, collaborative environment
• Ability to influence negotiations to achieve a favor outcome for both parties.
• Demonstrated analysis/assessment capabilities; Self-motivated and dedicated to performing above expectations.
• Demonstrated ability to drive complex forecasts & capacity plans and to effectively communicate risks and dependencies to leaders and business partners.

Preferred Qualifications
• Technical project management experience in software development
• Project Management Professional (PMP) Certification
• Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS)

Education
• Bachelor's degree in Information Technology, Business or related field and 7+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions
• Or Master’s Degree in Information Technology, Business or related field. and 5+ years of Program/Project management experience (such as: Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions

#DISNEYTECH

Back to blog