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Common tasks include:

- Responding to therapy inquiries (emails, texts, and voicemails),

- Returning voicemails,

- Tracking inquiries in a spreadsheet with detailed notes,

- Scheduling (and rescheduling) appts,

- Sending/collecting paperwork and rating scales,

- Replying to patient questions about the therapist's practice/services,

- Supporting the private practice owner,

- Writing and proofreading clinical diagnostic reports,

- And other projects such as helping with general emails, spreadsheets, and paperwork. No "live answer" phone calls are required.

The VA must have their own smartphone, laptop/computer with mic/camera, reliable Wi-Fi, a designated private/quiet space to work in, and the ability to self-manage since this is a fully remote position.

Experience working at a mental health private practice in the past is highly recommended, or experience with insurance billing, scheduling, and/or HIPAA compliance.

This role is part-time at 10-30 hours per week (up to you!). It is all currently online, so working remotely is the default. There are scheduled pay increases after 90 days, and 1 year. Thank you!

Salary: $19.00 to start, with the opportunity to increase to $25.00 per hour over time.

Benefits:

Flexible schedule, between Monday-Friday, 8-5 pm or so, in your time zone.

Schedule:
No nights
No weekends

Experience recommended:

Microsoft Excel and Google Sheets
Microsoft Word and Google Docs
Customer service
Organizational skills
Administrative experience
Sending/scoring clinical rating scales

Virtual assistant needed to support mental health private practices