EP Clinical Excellence and Training Specialist | Abbott | Remote (United States)

October 22, 2024

Job Description

is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

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Working at

At , you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit – an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works remotely to support our Electrophysiology Medical device business. In ’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Provides leadership on key strategic projects to enhance clinical trial technical education, operation, and excellence for next generation EP clinical technologies. With extensive field clinical experience and advanced certifications in EP, oversees clinical personnel development, training/education, and field execution efforts for Investigational Device Exemption (IDE) and Research Clinical Studies, both directly and by leading Field Clinical Specialists. Proven self-initiator and multitasker with the ability to manage multiple projects, programs, and people. Responsible for consistent technical leadership to the Field Clinical Affairs organization including clinical development, accurate technical support/troubleshooting, professional steward representing , strategic collaboration with the commercial team and provide field input of various home office groups. Individual functions as an expert resource for cross-covering difficult cases, handling, critical software testing, and high-profile presentations.

What You’ll Work On

Clinical Trial Training and Education (50%)

Leads training and education for EP Field Clinical Affairs
Builds and delivers curricula to actualize EP clinical study protocol and product expertise
Provides guidance and mentorship to FCS staff to develop mastery of cutting edge technologies and disease states, including new hire development
Identifies and communicate best practices relevant to study procedure success, safety, and clinical trial execution.
Collaborates with other field staff across the globe
Effectively manages assigned projects such as Mentoring, Product Planning Groups, various Performance Improvement Initiatives, educational materials, etc.
Collaborates with other Field Managers to refine best practices, ensure consistency in and performance, and communicate them throughout the organization
Proactively examines ways to enhance success of technology launches and overall clinical trial performance.

Clinical Trial Execution/Individual (30%)

Regularly covers EP clinical procedures and maintains advanced product certifications in EP to preserve product and procedural excellence
Seeks opportunities to continue demonstrating and developing personal technical, research, and organizational leadership qualities.
Active participant and significant contributor on FCS product planning council(s).
Develops key relationships with in-house technical teams.
Participates in corporate and product education – development and review of training materials, regional and national product launches, and Business Unit field education.
Provides technical support and troubleshooting to customers and personnel.
Supports original research projects which may be impactful to , where appropriate.
Functions as a “pipeline” between and the Medical Community, constantly communicating important information to customers, within the FCS group and to other departments (product planning, engineering, marketing and education). This includes providing Product feedback, comments and suggestions and Competitive information to the Product Planning and Marketing groups.
Supports the Education and Sales Organizations as a key speaker/trainer, developer of training materials and/or Technical Memos on new technologies and advanced algorithms (including competitive products).
Collaborates with Sales Management and Sales Reps to develop and execute strategic plans to develop business in the territory. Assist sales partners by providing technical sales presentations in key accounts.
Provides general corporate support as required to different departments including, but not limited to Product Planning, Marketing, Patent submissions, product literature review, assistance to legal department and strategic planning input.
Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Performs other related duties and responsibilities, on occasion, as assigned.

FCS/Field Onboarding and Continuing Education (10%)

Involved in candidate selection (sourcing, interviews, etc.)
Assists in developing the training and educational plans for these individuals
Delegates projects to FCS when proficiency in role is demonstrated
Creates shared central resources for the field teams
Develops several key/G100 accounts where the FCS presence can produce maximum benefits, both to the company and to the FCS’s professional development. These key accounts should be resource centers to for IDE clinical trials, employee training and Advisory Boards.
Attends appropriate leadership training opportunities.
Provides periodic territory updates to Global Manager
Develops collaborative cross-portfolio team relationships that deliver measurable impact.

Audit Readiness (10%)

Partner with Quality teams to ensure compliant study training records
Develop and maintain Supplemental Technical Training Plans for each EP study
Develop Audit Story Board for training programs
Maintain records and trainings for each study audience – FCS, EnSite teams and other study personnel
Develop a system for adding and removing personnel from EP study audiences
Document all trainings via training logs, recorded trainings, for the FCS team, physicians, study personnel
Develop role expectations and training matrix for each EP study role

Required qualifications

Bachelors degree (engineering, biological sciences).
5+ years field experience as clinical specialist, field clinical engineer, or clinical sales supporting EP procedures

EP Clinical Excellence and Training Specialist | Abbott | Remote (United States)

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Job Description

Other Jobs You May Be Interested In

Working at

The Opportunity

What You’ll Work On

Clinical Trial Training and Education (50%)

Clinical Trial Execution/Individual (30%)

Audit Readiness (10%)

Required qualifications

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