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Position Summary:

Tranquil Trails Travel is seeking a Remote Ticketing Agent to join our team. In this role, you'll be responsible for assisting clients with ticketing services, including booking flights, issuing tickets, and providing support for travel-related inquiries. If you have strong communication skills, attention to detail, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

• Serve as the primary point of contact for clients, assisting with flight reservations, ticketing, and travel inquiries.
• Coordinate flight bookings, ensuring accuracy and efficiency in the ticketing process.
• Provide assistance to clients with ticketing-related questions or issues, offering prompt and effective solutions.
• Liaise with airlines and travel partners to confirm bookings, resolve discrepancies, and ensure client satisfaction.
• Maintain accurate records of flight bookings, expenses, and client information.
• Collaborate with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in customer service, ticketing, or a related field is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us:

If you're passionate about travel and customer service and ready to embark on an exciting career with Tranquil Trails Travel, we want to hear from you! Apply now to become a Remote Ticketing Agent and help us transform dreams into unforgettable travel experiences for our clients!

Remote Ticketing Agent